Refund On Products (WordPress Themes, Plugins, and Services)
We have the following refund policies:
Check Before Buying:
- Please visit product details and our demo site at https://wpfrank.com/demo/ before purchasing.
- We do not offer refunds for accidental or mistaken purchases.
Refund Requests:
- We cannot provide direct refunds.
- You can request a refund within 7 days of purchase if you have a valid reason for not using the product.
Support Issues:
- If you asked for support and we couldn’t resolve your issue in time, you can request a refund.
- No refunds will be given if you switch to another plugin/theme during support.
Processing Time:
- Refunds are processed within one week after your request is confirmed. In rare cases, it might take longer, and you will be notified by the admin.
Conflict with Other Products:
- Refunds will not be given if the product conflicts with active themes, other plugins, or third-party products.
- Refund will not be given on the modified code of the purchased themes, and plugins.
Bundle Purchases:
- No refunds for plugin/theme bundles or 5 Website / 10 Website / Multiple Website License purchases.
Discounted Purchases:
- Purchases made at a discounted price are not eligible for refunds.
We strive for transparency and customer satisfaction with our refund policy. If you have any questions or need further clarification, please contact our support team. We’re here to assist you!