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All resources of the website are compatible under GPLv2 or later license.
Wpfrank.com is a website for selling online digital products that are run by admin Faraz Khan nicknamed Faraz Frank.
Website Users & Visitors
Like most websites, most of the users are readers or WordPress users and developers. Use get information about products listed on our website and read the blog articles to fulfill their needs.
Gathering User Information
The users and customers get paid or premium services needed to provide their personal information during registration.
During the product purchase process, we send all account details to the registered email address. After successful registration and payment confirmation, the user gets a downloadable link in his account dashboard.
Use of User Information
Customers and user information are used to identify the account associated with our system.
Protection of User Information
Our site is hosted on a secured server maintained by a reputed hosting company. The website uses an SSL certificate to encrypt all information submitted by the user during sharing of information between websites and users. All the data on our website is safe and sound.
Free Product Support
I offer free-of-cost support on all Free products that come under our WordPress.org account. The priority of that type of support is less than paid once.
Paid Product Support
All paid users and customers are getting support for any product purchase related to our services with the following rules:
– You should provide valid registered account details and website temporary admin access via email or support ticket if the admin requests.
– Please don’t modify or change the product code before asking for support.
– Third-party product conflicts will not be under these criteria.
– You can directly contact us using the Contact Page or email at farazfrank777 [at] Gmail [dot] com.
Refund On Products
We have the following refund policies:
– Before purchasing any product from https://wpfrank.com/demo/, we believe you visited the plugins and themes demos site. That is, all products purchased inadvertently or by mistake are not eligible for a refund.
– We regret to inform you that direct refund requests cannot be accommodated for any customer.
– You can ask for a refund within 7 days of the purchase being made if you have a valid reason not to use purchased products.
– If you asked for support with any product and I am unable to resolve your issues within the time.
– No refund will proceed during the support if you switch to another plugin/theme or solution.
– Refund processing time 1 week after the request is confirmed. Or It will take a while, you will get notified by admin in rare cases.
– A refund will not be initiated if the product conflicts with active themes or other plugins or third-party products.
– No refund will issue on the plugin/theme bundle and 5 Website / 10 Website / Multiple Website Licence purchases.
– Please be aware that purchases made at a discounted price are not eligible for refunds.
Actually, how users and visitors are using our website, all information collected by Cookies. The cookie file is created on your computer in text format to collect internet log information and user behaviors.
We update our policies from time to time according to working environments and situations. For any policy update, you need to visit this page regularly if you have any doubts.