{"id":398,"date":"2026-10-18T06:12:46","date_gmt":"2026-10-18T06:12:46","guid":{"rendered":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/?page_id=398"},"modified":"2026-10-18T06:12:46","modified_gmt":"2026-10-18T06:12:46","slug":"it-helpdesk-priority-support-ticket","status":"publish","type":"page","link":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/20-pre-build-forms\/it-helpdesk-priority-support-ticket\/","title":{"rendered":"IT Helpdesk &amp; Priority Support Ticket"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class='wlgf-container' data-theme-bg='card' data-theme-mode='light' data-theme-field-size='default' data-theme-btn-width='auto' data-theme-input-style='bordered' data-theme-btn-shadow='default' data-theme-label-style='default' style='--wlgf-primary: #2563eb; --wlgf-radius: 6px; --wlgf-max-width: 640px; font-family: inherit;'><form id='wlgf-form-18' method='post' enctype='multipart\/form-data' novalidate><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-type='header'><h3 class=''>Submit a Priority Support Ticket<\/h3><\/div><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-name='Name' data-field-type='text' data-required=&#039;1&#039;><label for='Name_18' class='form-label'>Contact Name<span class=\"wlgf-required\">*<\/span> <\/label><input type='text' id='Name_18' name='Name' class='' value='' placeholder='Olivia Martinez' maxlength='' required><\/div><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-name='Email' data-field-type='text' data-required=&#039;1&#039;><label for='Email_18' class='form-label'>Contact Email<span class=\"wlgf-required\">*<\/span> <\/label><input type='email' id='Email_18' name='Email' class='' value='' placeholder='olivia@company.com' maxlength='' required><\/div><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-name='Priority' data-field-type='select' data-required=&#039;1&#039;><label for='Priority_18' class='form-label'>Issue Priority<span class=\"wlgf-required\">*<\/span> <\/label><select id='Priority_18' name='Priority' class='' required><option value='' disabled selected>Select An Option<\/option><option value='low' >Low &#8211; General Inquiry \/ Guidance<\/option><option value='medium' selected>Medium &#8211; Normal Issue \/ Minor Bug<\/option><option value='high' >High &#8211; Core Feature Impaired<\/option><option value='critical' >Critical &#8211; System Outage \/ Blocking Sales<\/option><\/select><\/div><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-name='Summary' data-field-type='text' data-required=&#039;1&#039;><label for='Summary_18' class='form-label'>Issue Summary<span class=\"wlgf-required\">*<\/span> <\/label><input type='text' id='Summary_18' name='Summary' class='' value='' placeholder='Brief one-line overview of the problem' maxlength='' required><\/div><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-name='Description' data-field-type='textarea' data-required=&#039;1&#039;><label for='Description_18' class='form-label'>Detailed Description &amp; Steps to Reproduce<span class=\"wlgf-required\">*<\/span> <\/label><textarea id='Description_18' name='Description' class='' placeholder='Describe what happened and how to replicate it...' rows='' maxlength='' required><\/textarea><\/div><div class='wlgf-field-wrap mb-3 wlgf-col-12' data-field-name='Attachment' data-field-type='file' data-required=&#039;1&#039;><label for='Attachment_18' class='form-label'>Attach Error Log or Screenshot<span class=\"wlgf-required\">*<\/span> <\/label><div class='wlgf-dropzone-wrap' data-field-name='Attachment' data-max-size='2097152' data-allowed-types='png,jpg,jpeg,log,txt,pdf'><div class='wlgf-dropzone' tabindex='0' role='button' aria-label='Drag and drop files here or click to browse'><i class='fa-solid fa-cloud-arrow-up wlgf-dropzone__icon'><\/i><p class='wlgf-dropzone__text'>Drag &amp; drop files here or <span class='wlgf-dropzone__browse'>Browse<\/span><\/p><span class='wlgf-dropzone__hint'>Accepted formats: PNG, JPG, JPEG, LOG, TXT, PDF (Max 2MB total)<\/span><input type='file' id='Attachment_18' name='Attachment' class='wlgf-dropzone__input wlgf-d-none ' accept=&quot;.png,.jpg,.jpeg,.log,.txt,.pdf&quot;  required><\/div><div class='wlgf-file-list' aria-live='polite'><\/div><\/div><\/div><div class='wlgf-field-wrap wlgf-button-wrap wlgf-col-12 mb-3 wlgf-col-12' data-field-type='button'><button type='submit' id='button-1792233105902-0-18' class='wlgf-btn wlgf-btn--primary btn-primary btn' value=''>Open Support Ticket<\/button><\/div><div class='wlgf-col-12 wlgf-turnstile-wrap mb-3' style='margin-bottom: 15px;'><div class='cf-turnstile' data-sitekey='0x4AAAAAAFgk1DfrSWXJHf_p' data-theme='auto'><\/div><\/div><input type='hidden' name='wlgf_form_id' value='18'><input type='hidden' name='wlgf_form_nonce' value='8ad2a47909'><input type='hidden' name='wlgf_honeypot' value=''><div class='wlgf-hp-decoy-trap' style='position:absolute !important;left:-9999px !important;top:-9999px !important;opacity:0 !important;height:0 !important;width:0 !important;overflow:hidden !important;pointer-events:none !important;' aria-hidden='true'><label for='wlgf_hp_website_confirm_18'>Leave this field blank<\/label><input type='text' id='wlgf_hp_website_confirm_18' name='wlgf_hp_website_confirm' value='' tabindex='-1' autocomplete='off'><\/div><input type='hidden' name='wlgf_form_load_time' id='wlgf_form_load_time' value=''><div class='wlgf-spinner wlgf-spinner-wrap wlgf-col-12 text-center' style='width: 100%; text-align: center; margin: 20px auto 10px auto;'><img aria-hidden='true' class='wlgf-spinner wlgf-spinner-img' width='65' height='65' src='https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-content\/plugins\/lead-generation-form-pro\/includes\/assets\/img\/wlgf-loader.gif' alt='Loading...' style='display: block; margin: 0 auto;'><\/div><div id='wlgf-response-output' class='wlgf-col-12 wlgf-response-output mb-3' aria-hidden='true'><\/div><div id='wlgf-recaptcha-output' class='wlgf-col-12 wlgf-recaptcha-output mb-3' aria-hidden='true'><\/div><\/form><\/div><div class='wpfrank-lgf'><\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":191,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/fullwidth-page.php","meta":{"footnotes":""},"class_list":["post-398","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/pages\/398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/comments?post=398"}],"version-history":[{"count":1,"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/pages\/398\/revisions"}],"predecessor-version":[{"id":399,"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/pages\/398\/revisions\/399"}],"up":[{"embeddable":true,"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/pages\/191"}],"wp:attachment":[{"href":"https:\/\/wpfrank.com\/demo\/lead-generation-form-pro\/wp-json\/wp\/v2\/media?parent=398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}