Privacy Policy

Your privacy is important to us

Last updated: January 1, 2024

HomeFix Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by HomeFix Pro when you use our website and services.

Information We Collect

We may collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username and password)
  • Payment information (credit card details, billing address)
  • Service preferences and requirements
  • Communication records and feedback

We also automatically collect device information, usage data, location information (with consent), and cookies.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Connect you with qualified technicians
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and promotional offers
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

Information Sharing and Disclosure

We may share your information with qualified technicians and service providers to fulfill your service requests. We may also share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service. We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Disable cookies through your browser settings
  • Request a copy of your personal information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@homefixpro.com

Phone: (555) 123-4567

Address: 123 Main Street, City, State 12345