Frequently Asked Questions

You can book a service by clicking the "Book Now" button, selecting your service type, choosing a technician, and scheduling an appointment. You'll receive confirmation via email and SMS.

Yes, you can cancel or reschedule your appointment up to 24 hours before the scheduled time without any fees. For cancellations within 24 hours, a small fee may apply.

You can book services up to 30 days in advance. For urgent repairs, we also offer same-day and next-day appointments based on technician availability.

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and bank transfers. Payment is processed securely through our platform.

Payment is typically made after the service is completed and you're satisfied with the work. Some technicians may require a deposit for large jobs or expensive materials.

Yes, all technicians on our platform are required to have proper licensing, insurance, and background checks. We verify their credentials before they can offer services through HomeFix Pro.

Our vetting process includes background checks, license verification, insurance confirmation, reference checks, and skills assessments. We also monitor customer reviews and ratings continuously.

We offer a wide range of home repair and maintenance services including plumbing, electrical work, HVAC, carpentry, painting, appliance repair, and general handyman services.

Yes, we offer 24/7 emergency services for urgent issues like burst pipes, electrical emergencies, and HVAC failures. Emergency services may have additional fees.

We have a satisfaction guarantee. If you're not happy with the work, contact us within 48 hours and we'll work with the technician to resolve the issue or arrange for another qualified professional to fix it.

You can contact our customer support team via phone at (555) 123-4567, email at support@homefixpro.com, or through the live chat feature on our website. We're available 24/7.

We currently serve major metropolitan areas across the United States. Enter your zip code on our website to check if we serve your area and see available technicians nearby.